Consultants » Mike Croswell
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Mike Croswell
Mike has over 20 years experience in Europe and the USA of helping clients to improve Customer Value and decrease costs by improved marketing and customer management processes. His particular passion is helping clients to listen to the “voice of the customer” and using this insight to drive truly differentiated offerings.
Prior to consultancy, Mike worked in senior positions at Mars and United Technologies. He started his consultancy career at PwC Consulting before setting up Customer Management Solutions Ltd.
Mike has led change programmes both in public and private sectors, including manufacturing, consumer goods, aerospace, financial services, technology and energy sectors. An experienced manager and business consultant used to managing and working with multi-cultural teams in complex organisations.