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Government modernisation programme

A Blue Alumni consultant helped re-launch a modernisation programme for one of the largest UK Government Agencies. This £15 million modernisation programme was aimed at third party providers of a managed government service to individual clients. The programme was behind schedule and not delivering the required outcomes. We were appointed by the Agency to re-launch the programme and generate an appropriate response in the 220+ providers of the service nationally. We developed and implemented improved:

  • Guidance for providers and the Agencies contract managers
  • Methods of communications with the providers in order to engage them in the programme
  • Fund management procedures
  • Programme evaluation criteria

After 4 months, the Agency were confident enough to take the programme back in house and adopt the approach and procedures implemented.